Taylor Chrisman
The Power of Habit by Charles
Duhigg
Stockton University
“The Power of Habit by Charles Duhigg.” InvestoPress,
20 July 2017, investopress.com/the-power-of-habit-charles-duhigg.
The
Power of Habit, written by Charles Duhigg, focuses on explaining how and
why habits are at the core of everything we do, how we can change
them, and what impact they will have on life, business, and society. He
discusses not only good habits, like brushing our teeth and exercising, but
also bad ones, like smoking. The book is filled with research-based findings
and numerous anecdotes, making it credible and relatable. Duhigg explains
that habits go beyond our conscious control. In fact, we have more unconscious habits
than we do conscious ones. However, changing those habits when we know about
them is within our control. Overall, this book details what habits are and how we
can change them.
Chapter
2, “The Craving Brain – How to Create New Habits,” was a particularly
interesting chapter. The previous chapter introduced the habit loop. Habit forming
follows the following pattern: cue, routine, and reward. However, chapter 2
introduces a fourth variable, craving. A new habit is only formed if there is a
craving for the reward. Habits create neurological cravings. As we associate
cues with certain rewards, a subconscious craving emerges in our brain that
starts the habit loop spinning. Duhigg used toothpaste (Pepsodent) to explain this
theory. Instead of selling beautiful teeth, Claude Hopkins was selling a tingling
sensation. This is what set Pepsodent apart from other brands. They added
chemicals to create a tingling sensation in the mouth after using the product, which
consumers craved. This enticed customers to repurchase the item over other brands. Similarity, Febreze’s sales skyrocketed when they rebranded.
Instead of promoting “masks bad smells,” they promoted “freshens room/clean air
feeling.” The company created a craving for a feeling of fresh clean air that
could be sensed.
Ping, Jonathan. “The Real Pepsodent Habit Loop.” My
Money Blog, 22 Mar. 2012,
www.mymoneyblog.com/understanding-the-habit-loop-cue-routine-reward.html.
Chapter 5,
“Starbucks and the Habit of Success – When Willpower Becomes Automatic,” was
one of my favorites because of how relatable it was. Starbucks is an enormous
corporation that most people have probably been to at least once in their life.
This chapter discusses how Starbucks’s approach to training is through
willpower. Willpower is the single most important keystone habit for individual
success. People can get better at regulating their impulses and learn how
to resist temptation. Similar to other habits, repeatedly resisting
temptation can increase willpower as the brain practices a new habit loop.
Starbucks uses self-discipline in its employees to achieve better service
quality. For example, Travis Leach faced a lot of challenges during his upbringing. He
is described as an individual who never had a decent upbringing given the fact
that both his parents abused drugs. During his upbringing, he faced a lot of
problems both at home, and in school. After being fired from his first job, he
was later employed in Starbucks. At the age of 25, he became the president of
two Starbucks, accumulating a net worth of $2 million. This proves that
the use of self-discipline and willpower to train employees can create a
successful company and change people’s lives for the better.
Lastly,
Chapter 7, “How Target knows what you want before you do – When Companies
Predict (and Manipulate) Habits,” explains how statisticians can analyze and
identify patterns in data to detect specific buying patterns. Companies take
advantage of consumers’ buying habits and target certain groups of people. Studying
people’s patterns has increased many corporations’ abilities to make money.
Companies collect data about how we regularly shop. Duhigg explained that humans
prefer familiarity, and when we are doing activities like shopping, we often
make choices automatically by relying on our habits. Therefore, if
companies are able to figure out those habits, they can predict what we will
buy. Target is guilty of this. They used data from loyalty schemes to separate
their customer groups based on buying patterns to then direct specific product
offers and coupons at them. For example, a pregnant woman is likely to buy an
increased number of products, such as lotions, vitamins, and hand sanitizers. By
analyzing the data, Target may be able to guess that this customer is pregnant
and send her more offers and coupons for items that pregnant women typically
need.
Chou, Yu-kai. “How Target Knows You Are Pregnant.” Yu-Kai
Chou, yukaichou.com/loyalty/big-data-how-target-knows-you-are-pregnant/.
Overall, I thoroughly enjoyed
this book. I am not typically the type of person to sit down and read a book, but
I actually enjoyed this book. It was an easy read and kept me engaged the
entire time. I found the information to be relatable and applicable to everyday
life. My favorite aspect of the book were the numerous anecdotes. I often felt
like I was reading a story within a story. One downside to the book is repetitiveness.
At times, I found it to drag on and explain tedious information. However, even
with that said, I would still recommend this read to a friend. I have learned a
lot about not only why I do the things I do, but why companies do the things
they do as well. I have recognized some bad habits that I have, and I have
managed to find ways to break then. I have also recognized good habits that I subconsciously
have.
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